Due to COVID-19, we are seeing some delivery delays, premature delivery confirmations and package tracking issues with USPS. Ambre Blends is still fulfilling orders in a very timely manner, typically within 1-3 business days. However, there may be some delays and/or inconsistencies with the carriers. We do offer some extra protection and peace of mind in regards to your shipment, with USPS Priority and FedEx signature confirmation, along with Route Shipping Insurance for a nominal fee. Once a package leaves Ambre Blends, we have no control over delivery times, delays, updates, tracking info or delivery confirmation and will not refund or replace orders that are subject to loss or theft. We thank you for your understanding and your support of Ambre Blends.